Privacy Policy
Last updated: June 3, 2025
RyanFowlerSOS LLC (“RyanFowlerSOS,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This policy explains what data we collect, how we use it—including for marketing—and the choices and rights you have.
1. Information We Collect
- Identifiers: name, email address, postal address, phone number, IP address, device ID
- Commercial data: purchase history, consultation bookings, invoices
- Payment data: card details tokenised by Stripe (we never see full card numbers)
- Usage data: pages visited, time on site, clicks, referring URL, cookies, device information
- Marketing preferences: email opt-ins, SMS consent, ad-targeting settings
We do not knowingly collect information from children under 13.
2. How We Use Your Data
- Deliver the products and services you purchase (contractual necessity)
- Provide customer support and account management (legitimate interest)
- Process payments and prevent fraud via Stripe or any other payment method (contractual necessity)
- Send email and SMS marketing with your consent or our legitimate interest
- Deliver personalised advertising and retargeting (consent)
- Analyse usage to improve our offerings (legitimate interest)
We never sell your personal information.
3. Cookies and Tracking Technologies
We use cookies and pixels to:
- Remember your login session and cart contents (essential)
- Measure site usage with Google Analytics 4 (analytics)
- Show you relevant ads via the Meta Pixel and Google Ads tags (advertising)
- Track email open-rates
You can manage cookies through our banner or your browser settings.
4. Sharing and Disclosure
We share information only as needed:
- Stripe, Inc. – payment processing
- Calendly, Inc. – scheduling consultations
- Payhip Ltd. – hosting digital courses
- Email/SMS providers (e.g., SendGrid, Twilio) – transactional and marketing messages
- Analytics and advertising platforms (Google, Meta) – site metrics and retargeting
- Legal authorities – when required to comply with the law
All service providers are contractually bound to keep your data confidential and act only on our instructions.
5. Your Rights and Choices
- Emails: click “Unsubscribe” in any email or contact us (only if used).
- SMS: reply STOP to opt out (only if used).
- California residents (CCPA/CPRA): right to know, delete, or opt-out of “sharing” for advertising—email info@ryanfowlersos.com.
- EU/UK residents (GDPR): rights to access, correct, erase, restrict or port data, and to object—email info@ryanfowlersos.com.
We respond within 30 days and may need to verify your identity.
6. International Transfers
Your data may be processed outside your country (primarily in the United States). For EU/UK data we rely on Standard Contractual Clauses or equivalent safeguards.
7. Data Retention
- Orders and invoices: 7 years (tax laws)
- Marketing lists: until you unsubscribe or 24 months of inactivity
- Analytics logs: 26 months (Google Analytics default)
8. Security
We use TLS/SSL encryption, role-based access controls, regular vulnerability scans and Stripe’s PCI-DSS Level 1 payment platform. No internet transmission or storage is 100 % secure, but we follow industry best practices.
9. Changes to This Policy
We may update this policy periodically. Material changes will be emailed to registered customers and posted here with a new “Last updated” date.
11. Contact Us
Email: info@ryanfowlersos.com
Phone: +1 (936) 718-9556
Mail: RyanFowlerSOS, USA.